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Consumer Law

Advice and support in respect of all aspects of legal and regulatory aspects relating to the consumer including business audits, risk assessments, drafting of policies and procedures, consumer agreements, drafting of forms, terms and conditions, e-commerce, and other aspects relating to consumer law.

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Lefevré Joubert

Director, Litigation Department

BOOK CONSULTATION PROFILE

George

Send email

044 874 1140

086 537 6902

083 447 1269

Lefevré Joubert

Director, Litigation Department

BOOK CONSULTATION PROFILE

George

Send email

044 874 1140

086 537 6902

083 447 1269

Car balloon payments: Pop goes your budget!

31 March 2025

A car balloon payment may not be quite as festive as it sounds. Consumers often don’t consider the down-the-road impact... of a balloon payment. In this article, we look at the balloon payment structure and what consumers can do to manage this or alternatives that can be considered when procuring a vehicle.

204

Article

New rules: will we say goodbye to unwanted direct marketing?

27 February 2025

The Minister of Trade, Industry and Competition published draft amendments to Regulation 4 of the Consumer Protection Act 68 of... 2008 (“CPA”) for comment late in 2024. The amendments relate to direct marketing communications in South Africa providing for an opt-out registry as well as a pre-emptive block on direct marketing. In this arti

132

Article

Injured by a hazardous product? Know your rights!

27 February 2025

In a recent judgment, our courts were required to consider whether a consumer who suffered personal injuries from a hazardous... product was entitled to approach a court directly or had first to exhaust the remedies provided for in the Consumer Protection Act. In this article, we review the court’s findings regarding a consumer's rights regardin

100

Article

POPIA: protecting health and sex life data privacy

06 February 2025

New draft POPIA regulations address the processing of sensitive health and sex life data. This article explores the potential impact... on privacy and consent concerns.

153

Article

Cast your nets and navigate the waters of phishing and whaling

30 October 2024

With the digital world evolving at unimaginable speeds, cybercriminals are cashing in as they attack individuals and businesses without constraint... from virtually anywhere. South Africa and the African continent are coming under heavy fire from cyber criminals as growing economies expand their internet accessibility and so open new and vulnerable ta

261

Article

Don’t gamble with banking details via email

03 September 2024

Electronic invoices and banking details received via email are commonplace. Do you confirm banking details by telephone? Do you double-check... for changed account details? Are you wary of suspicious activity? For many, ignorance is bliss, with invoice and banking details taken at face value and payment made without thought to the potential cybercrimi

294

Article

Why social media disputes can be a Pandora’s box

29 May 2024

Social media sites and the use of these sites for personal and business use are accepted in today’s digital world.... For many businesses their social media presence is a vital part of their ability to connect, engage and sell to their clients. But what happens, when owners change or the persons running these sites on behalf of a business refuse

282

Article

Can a body corporate reveal the criminal record of an employee to owners?

27 June 2023

Can the body corporate of a section title reveal to owners that an employee has a criminal record for a... serious crime? This is a question we receive more often than would be expected from body corporates. So, what is the answer, can they, or can’t they reveal this information?

1136

Article

Car balloon payments: Pop goes your budget!

31 March 2025

204

Article

New rules: will we say goodbye to unwanted direct marketing?

27 February 2025

132

Article

Injured by a hazardous product? Know your rights!

27 February 2025

100

Article

POPIA: protecting health and sex life data privacy

06 February 2025

New draft POPIA regulations address the processing of sensitive health and sex life data. This article explores the potential impact... on privacy and consent concerns.

153

Article

Cast your nets and navigate the waters of phishing and whaling

30 October 2024

261

Article

Don’t gamble with banking details via email

03 September 2024

294

Article

Why social media disputes can be a Pandora’s box

29 May 2024

282

Article

Can a body corporate reveal the criminal record of an employee to owners?

27 June 2023

1136

Article

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Featured Insights

Lease agreements – cancellation, deposits and inspections

14 April 2025, Aqeelah Petersen

The Consumer Protection Act and the Rental Housing Act aims to balance the rights of landlords and tenants when concluding... lease agreements.

Article

No form, no transfer: Why Form LLL deserves your attention

09 April 2025, Albri Voges

The form is now one of the mandatory supporting documents to be filed at the Deeds Office and if not... accurately completed, could result in delaying your property registration process.

Article

Will AI be steering the future of M&A?

31 March 2025

The use of artificial intelligence (AI) will inevitably in some way become part of the day-to-day operations of most businesses.... In the fast-paced and competitive world of business, mergers and acquisitions (M&A) have long been a vital strategy for companies looking to expand their reach, increase market share, or diversify their portfolios.

Article